Tough Love: Business Edition

You Don't Have a Marketing Problem. You Have a Messaging Problem.

You Don't Have a Marketing Problem. You Have a Messaging Problem.

You Don't Have a Marketing Problem. You Have a Messaging Problem.Rebecca Dahlberg
Published on: 11/03/2026

Most service businesses don't have a marketing problem. They have a messaging problem. Here's what that looks like — and what it's costing you.

Business Growth
Hiring Another Person Won't Fix a Broken Process. It Just Gives the Problem More Help.

Hiring Another Person Won't Fix a Broken Process. It Just Gives the Problem More Help.

Hiring Another Person Won't Fix a Broken Process. It Just Gives the Problem More Help.Rebecca Dahlberg
Published on: 04/03/2026

Hiring another person into a broken process doesn't fix the problem. It gives the problem more help. If your business isn't running right, here's what to fix before you hire anyone else.

Business Growth
You Were Busy All Day. So Why Does It Feel Like You Got Nothing Done?

You Were Busy All Day. So Why Does It Feel Like You Got Nothing Done?

You Were Busy All Day. So Why Does It Feel Like You Got Nothing Done?Rebecca Dahlberg
Published on: 25/02/2026

Being busy isn't the same as being productive. If every hard decision runs through you, you're not running your business — you're the bottleneck. Here's what that actually costs.

Business Growth
Word of Mouth Got You Here. It Will Also Keep You Here.

Word of Mouth Got You Here. It Will Also Keep You Here.

Word of Mouth Got You Here. It Will Also Keep You Here.Rebecca Dahlberg
Published on: 18/02/2026

Word of mouth built your business. It also has a ceiling — and you're standing on it. Here's what you need to build underneath it before growth stalls completely.

Business Growth